How to Order

Use the guide below to navigate around the website and place an order with us. If you require futher assistance do not hesitate to get in touch.

Account Area

This is the account area where you can log in to access pricing, see products in your cart and review your previous orders.

Login Page

This is the account login area. If you have been given website login credentials, this is where to enter them. If you have forgotten your password, please use this link to reset your password.

If you do not have website credentials, please contact your International Account Manager or sign up to become a customer here.

Search Bars

You will find two versions of our search bar across the site.

Looking for a specific product? Use search to access of our catalogue and take you to the product or range you are looking for.

Access store/catalogue

This drop-down menu shows our primary level categories. By selecting one of these, you can then delve deeper within our product catalogue. For instance, by selecting Beauty, you can access cosmetics, nail care and skin care categories.

Product sort/filters

Within our online store, you can sort and filter your search.      

Looking for a particular hair care brand or a certain liquid volume? Use the ‘Apply Filter’ button to tailor your search.

You can also sort the product display by range, alphabetically, newest and by price using the ‘Sort By’ filter.

If you would prefer to see more products on one page, you can change this using the ‘Items Per Page’ selection.

Placing items in your basket

You can use the buttons below each product to place items in your basket. Please note numbers denote individual product quantity and where possible you should order by case size. Simply use the + and – buttons to increase and decrease your quantity and click ‘Add To Basket’ when ready.

*please note prices can only be seen by logging in*

View Cart

Once you have finished browsing, you can review items in your cart by clicking this button. Here, you can review product quantities, see VAT additions
and your total price.

When making any changes to your cart, ensure you click the ‘Update’ button.

Minimum order values

Above your cart order information, you can access our minimum order values. Online orders can be amalgamated, for example, if you are required to meet our initial minimum order value of £1,000 (exc VAT) you could place one £500 order and another £500 order the following week. Items will not be picked and shipped until minimum order values have been met. Please note, as per our minimum order values, any order under the value of £1,500 (excl VAT) is subject to a delivery charge. Separate values apply for export customers. View more detail by clicking here. 

Placing your order

When you are ready, place your order by clicking the ‘Place Order’ button this will instantly notify our team.

A member of our team will be in touch with you to confirm your order details and delivery requirements.

You are not required to pay for your order at this point, a member of our team will contact you to exchange payment details.

Still have a question? Please take a look at our FAQ section here.